ATTENTION PMCS WHO GOT FALSELY BANNED

1 : Anonymous2021/12/14 19:59 ID: rgfu34

This is once again not a ban appeal, hopefully the mods don't censor this one, too. If you have been falsely hardware banned on the release of 12.12 YOU ARE NOT ALONE. Currently we are using a small streamers community to discuss some stuff, g0atmoth. Don't try to post on the reddit or discord about the bug, because it will be immediately censored by the mods.

Now, actually about the bug. Currently the most prominent theory we have is that there is likely an problem with BSG's error handling. It seems that most, if not all, of us got a critical launcher update directly before the ban. It seems that we tried to access the game with an old version, and received a 229 error INSTEAD OF a 226 error. The best we can hope for is to give as much information as possible to BSG through support tickets. If anyone has conflicting info with this theory PLEASE SHARE IT, so we can get to the bottom of this!

This is, once again, not a ban appeal. This is a discussion about BSG's server issues.

Edit: Since this is a bug that causes you to get banned, we cannot actually report it through the launcher, since we can't open it.

2 : Anonymous2021/12/14 21:27 ID: hok97en

Sorry to hear that, hope you get it sorted out fairly. I know for a fact I wouldn't be giving them more money and buying another account if I got falsely banned.

ID: hok9xzv

It's actually a hardware ban, so you can't buy a new account. I actually considered just tanking it and buying a new EOD account because I like the game so much, but then I learned from others that it just instantly bans any new account, too.

ID: hokc8tb

Ah well you can use hwid spoofers, but it would be a lot better if they just fixed their mistake lol. Also, when you get banned from Tarkov, does it tell you why? Did it tell you you're cheating?

3 : Anonymous2021/12/14 21:53 ID: hokd4lt

Did any of you who got banned download the client through discord when the download was stuck or not working?

4 : Anonymous2021/12/14 21:04 ID: hok5tyr

mods this is a serious issue, please for the love of god DONT REMOVE

5 : Anonymous2021/12/14 20:07 ID: hojxc4d

The mods of this sub 100% should stop deleting these posts.

ID: hok0uqp

The mods here let the 1000000 "I was scavving and got killed by another scav, boo hoo" posts stand but delete shit that's absolutely concerning? Sounds about right.

ID: hok7m7o

Reddit mods are just annoying hall monitors.

6 : Anonymous2021/12/14 22:46 ID: hokkmy0

This sucks, I've been falsely banned before. I joined a group of other falsely banned people here on reddit to keep tabs on the situation and had it appealed 2 months later.

7 : Anonymous2021/12/14 22:48 ID: hokkv27

I was falsely banned, my 2 factor authorization wasn’t utilized so I wasn’t hacked. I logged into the website after receiving the critical error on the launcher, then my launcher updated. As soon I I logged in with the updated launcher I was notified I was banned. I had only played the game a few weeks and have no clue how to cheat or hack. McDonald’s ice cream machines work better than BSG Customer support.

8 : Anonymous2021/12/14 22:53 ID: hoklp30

I got an error once after I got out of a raid. Didnt fully read it but it was some anticheat error and then closed my game. No ban thankfully.

ID: hokmkue

This might be relevant. Do you have any information on the error you got?

ID: hokmt4k

I havent seen it again and no restrictions on my game at all. Im chalking it down to just a random error. Just thought id mention that I did get an anticheat error this wipe already. If it comes up again ill let you know.

9 : Anonymous2021/12/14 22:55 ID: hokluok

I had a friend get randomly banned end of last wipe, he had just logged in for the first time in like 5 months and I was helping him with a carry through customs so he can do some early quests. I'm as certain as I can be he isn't a cheater (nothing is 100% unless you're watching behind their monitor). Played with him enough to know he is below average and not cheating. I just told him to submit ticket to Battleeye and hope for the best. He is like one of the most genuinely nice people I've met online too, so I hope he gets his account back.

ID: hokmhsf

While I'm not sure if any bans from the previous wipe fall under this issue, I do hope your friend the best! It's possible this is an ongoing issue and this will help him out!

10 : Anonymous2021/12/14 23:06 ID: hokne2q

Guarantee you if a streamer got banned for this reason you’d be seeing immediate investigation and little to no people accusing them of lying, not sure if you’re honest or not but I wish you the best

ID: hoknhwp

Thanks for the support, man. I just want to get to the bottom of this and spread as much info as possible.

11 : Anonymous2021/12/14 23:27 ID: hokqc4n
12 : Anonymous2021/12/14 23:30 ID: hokqqkn

Happened to me this morning. Went to log in and perma banned. Sent a email off to support and waiting to hear back. Here's to hoping.

ID: hokr8vo

Do you happen to have any specific info on this? Was this morning the first time you logged in this wipe, and also did you have any critical update right beforehand?

13 : Anonymous2021/12/14 23:31 ID: hokqtra

If this happened to a streamer, you better bet it would have already been resolved.

14 : Anonymous2021/12/14 22:45 ID: hokkk5l

This sucks, I've been falsely banned before. I joined a group of other falsely banned people here on reddit to keep tabs on the situation and had it appealed 2 months later.

15 : Anonymous2021/12/14 22:46 ID: hokkm9x

This sucks, I've been falsely banned before. I joined a group of other falsely banned people here on reddit to keep tabs on the situation and had it appealed 2 months later.

16 : Anonymous2021/12/14 22:58 ID: hokmbwa

This probably has to do with the detection they had for a lot of hardware spoofers.

18 : Anonymous2021/12/14 23:35 ID: hokrbhe

Hacker convention in here

(Kidding, I really hope all of you get your accounts back that really sucks!)

19 : Anonymous2021/12/14 23:44 ID: hoksm7t

Haha, thanks for your support man, here's to hoping BSG gets this information!

20 : Anonymous2021/12/14 23:37 ID: hokrp9z

Mods please make an exception for this thread this is not people complaining about bans

This is a real problem

21 : Anonymous2021/12/14 23:39 ID: hokrujh

Oh cool. I recovered my account after it was sort of lost in BSG system for nearly 2 years and now I have this too. Sick. Eat a bag of unsalted croutons BSG. I am done.

22 : Anonymous2021/12/14 23:45 ID: hoksr42

Keep in mind, the devs are people, too. It's understandable to be frustrated, but know you aren't alone and some of us are trying our best to get this issue fixed!

23 : Anonymous2021/12/14 23:45 ID: hoksqex

never played this game a single second. made an account bought the game and then downloaded the launcher. when trying to login it said i was banned due to cheating. i went to the website and it said the same thing. i dont cheat in any games i dont have a vpn i dont have a virus i didnt get hacked. to those who see the amount of people this is happening to and still go on to say its the players fault is insane to me this needs to be fixed thats all

24 : Anonymous2021/12/14 23:47 ID: hokt0v9

Hey! I've seen a few people with the same exact thing, where it was an account they just bought and the first time they played.
Here's hoping this gains some traction and we get as much info as possible to get this fixed. It's a really fun game and I hope you enjoy it when you do get unbanned, man!

25 : Anonymous2021/12/14 21:28 ID: hok9ff1

Goodluck. My EoD account was banned for months and no matter how many battleEye tickets and support requests I submitted the answer was always we don't respond to hackers and people that cheat.

No amount of explaining or trying to plead a case on how I wasn't nor did anything got anywhere. Its sad how bad their support is

26 : Anonymous2021/12/14 21:32 ID: hok9x02

I am afraid of this as well..however, there have been several instances of bans in the past that have been reverted. The most recent one involved hyper rat.

27 : Anonymous2021/12/14 21:37 ID: hokaoyk

Lets hope we get enough exposure for this to be looked at!

28 : Anonymous2021/12/14 21:34 ID: hoka8r2

While I'm not sure we have the same issue because I'm specifically talking about the people who were falsely banned on the release of 12.12, I do hope you get some form of response from them. It's possible all of these are linked and its an ongoing issue though! The best we can do is hope to get some exposure. Cheers for the info and comment though man!

29 : Anonymous2021/12/14 21:37 ID: hokar2r

Yeah I hope you guys with a streamer get some attention. For me I just got my support tickets closed with the consistent message of you are not allowed to break ToS blah blah blah.

And they won't tell you why you were banned or what the flag was so you can't dispute or even provide proof. Its all sad and terribly designed. Yet even at end of wipe there was level 50+ EoD accounts running around Head Eyeing you across the map somehow still unbanned.

30 : Anonymous2021/12/14 21:35 ID: hokah0w
31 : Anonymous2021/12/14 21:46 ID: hokc2eu

plzplzplzplzplz look into this!!!

32 : Anonymous2021/12/14 21:37 ID: hokapgc

Same haven't been ban either, but this brings up lots of consumer law questions too I'd definitly buy the game through paypal incase this happens and you need to dispute the charge

33 : Anonymous2021/12/14 21:40 ID: hokb74x

Thanks for the support man, and yeah I hope it gets fixed!

34 : Anonymous2021/12/14 23:44 ID: hokslz8

Given BSG is in RU I doubt USA or EU or UK consumer protection law applies not has teeth (shame that that is)

35 : Anonymous2021/12/14 21:00 ID: hok5ah9

There have been a bunch of people who have voiced this concern, including first day players. The problem is, mods delete the threads almost instantly.

I was permanently banned in the same manner as OP, and I am 100% not a cheater. In fact, I go out of my way to contribute helpful posts to help new players with my spawn maps.

36 : Anonymous2021/12/14 21:02 ID: hok5md5

As somebody who has played with OP, believe me, we would have all noticed if he were cheating. Homeboy stayed KIA.

37 : Anonymous2021/12/14 23:46 ID: hoksuvf

I had a critical launcher update on day 1 of the wipe while my friends did not have an update, this happened after I updated the game played one scav and got booted due to the server errors on day 1 and have yet to be banned, Hopefully I don't but who knows.

38 : Anonymous2021/12/14 23:52 ID: hoktlo6

Hmm, I'm not sure if this is related, but it might be. Here's hoping you don't get banned too man!

39 : Anonymous2021/12/14 22:15 ID: hokg622

"Falsely banned" here we go again. No more ESP for you.

I have not seen a single cheater so far even with Auto server selection on. Now I see why. Get fucked.

40 : Anonymous2021/12/14 22:17 ID: hokghdo

I accidentally deleted this message, so i will try and rewrite it to the best that I can remember.
I don't know what to say except, yes, falsely banned. I can actually dm you videos of me playing (albeit not from my pov, my friend records some games) . I'm turbo ass. I had a 13%~ sr and .96~ kda last wipe.
Edit: I don't really care if other people than BSG thinks we arehacking. This is JUST a post to spread awareness and try to get moreinformation. BSG WILL unban us if they have all the info, because wedid not cheat.

41 : Anonymous2021/12/14 22:21 ID: hokh3qe

I can actually dm you videos of me playing (albeit not from my pov

LMAO

42 : Anonymous2021/12/14 22:29 ID: hoki6q0

This is not the first time BSG has banned of a bunch of legit account and had to later revert the decision. This happened to hyper rat and a large group of legit players. You should check out my twitch and youtube. I am a legit player who streams just about every time I play. twitch/g0atmoth

I hope that they have in fact banned a bunch of hackers and cheaters as well. I used to think like you but now that I am the one having to make my case it's pretty frustrating. It feels really terrible to get banned from a game I have played for years and have people in the community call you a liar.

43 : Anonymous2021/12/14 22:17 ID: hokghdm

Cheaters got caught and are trying to use the launching issues on launch day 1 and 2 as an excuse to hide under.

This is not how shit works. GOOD LUCK. NICE TRY.

44 : Anonymous2021/12/14 22:48 ID: hokkxj2

This community is so toxic lmao

45 : Anonymous2021/12/14 22:20 ID: hokgwm3

This happened a while ago too, where people were falsely banned and eventually helped. There is a clear and obvious pattern here. But again, I don't really care if other people than BSG thinks we are hacking. This is JUST a post to spread awareness and try to get more information. BSG WILL unban us if they have all the info, because we did not cheat.

46 : Anonymous2021/12/14 22:29 ID: hoki7jr

Too many people having the same story bro. Sorry, seems youre just naive

47 : Anonymous2021/12/14 22:29 ID: hoki7pu

xpost:

This is not the first time BSG has banned of a bunch of legit account and had to later revert the decision. This happened to hyper rat and a large group of legit players. You should check out my twitch and youtube. I am a legit player who streams just about every time I play.

48 : Anonymous2021/12/14 23:29 ID: hokqld6

LMAOOOOOOOOOOOOOO GGs thank you nikita for cleaning please continue

49 : Anonymous2021/12/14 23:32 ID: hokqz23

I urge you to look at my response to the other people saying these guys are cheating and lying. We WILL be unbanned if BSG has all the info. All this is is gathering information. I am confident that if we find the reason and tell BSG, we will be unbanned.

50 : Anonymous2021/12/14 23:36 ID: hokrg2s

yo ass got caught thahahahah and you tried buying genshin impact hacks also 🙁

51 : Anonymous2021/12/14 19:59 ID: hojvzyk

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引用元:https://www.reddit.com/r/EscapefromTarkov/comments/rgfu34/attention_pmcs_who_got_falsely_banned/

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