Daily General Questions & Tech Support Megathread | March 13, 2021

1 : Anonymous2021/03/13 17:00 ID: m4abap

Following the recent rules update, the following threads are no longer allowed on /

and will be removed:

Tech Support questions ("I have a problem", "My controller doesn't work", "I can't connect to PSN"...) Game recommendation ("Which game should I get?", "Is this game good?") General questions ("Where can I get a PS4?", "What do you think of this controller?")

Those questions now have to be asked in this thread. It will be renewed at 12:00 PM EST every day.

This thread is sorted by New answers by default. Sorting it by Top or Best could give answers to commonly answered questions.

Also, don't forget to google your question first - you might find the answer before asking it here!

2 : Anonymous2021/03/13 17:13 ID: gqtc9u1

Can't enter my ps app, any solution everyone? Screenshot

3 : Anonymous2021/03/13 17:49 ID: gqtgeg1

So this is weird whenever My PS4 controller analog stick has a. Problem where when I move the stick to right it forcibly moves to the left direction is there any solution to fix this

4 : Anonymous2021/03/13 17:50 ID: gqtghvi

Im use to plug and play systems and dont mind playing completely offline. Is this possible? I also prefer phsyical games.

ID: gqtjc9v

Yes it is possible to play completely offline

5 : Anonymous2021/03/13 18:08 ID: gqtilge

My PlayStation keeps saying that the data is corrupted and I need to reset it and then 30 seconds later it goes back to normal should I be worried???

6 : Anonymous2021/03/13 18:38 ID: gqtm1xy

Error code - E-8210604A when trying to get free trial of PS+

This is my first time getting the trial.

I have tried changing my email, did not work.

I have tried adding funds to my account, did not work.

I cannot find any help from Sony, or any more advice online, assistance would really be appreciated.

Thank you!

ID: gqtmp3w

Other people have had the same issue. It sounds like by and large the 14 day trial was discontinued due to misuse by players constantly making accounts to use it.

If you want PS+ today you will need to purchase it.

ID: gqtnxwd

Is there any way to purchase the one month sub without the free trial then? I just want to play a game with a few friends and this is turning into something way more complex than I expected lmao

7 : Anonymous2021/03/13 18:52 ID: gqtnnqs

Converting a PS4 internal drive to external...

...Then install a new internal HDD/SSD (probably SSD). Install PS4 firmware to get back to factory state. Then reconnect the old internal HDD (via enclosure). I'm fairly certain the above is mostly trivial.

Is is possible to have the PS4 read the saves from the converted (newly external) drive and transfer them back?

ATM I'm in a Safe Mode loop and I have nearly 200 hours into Persona 5 Royal. I can't rebuild the database from Safe Mode, and while updating firmware works "fine" from Safe Mode, the process doesn't complete.

Relevant error codes are SU41336-7 and CE34788-0 (which fails for USB stick firmware update, but Safe Mode update (Option 3, I think) "works," in that the progress bar completes and the console reboots.

Extensive googling suggests this won't work (rather; I haven't seen this as a solution) and my save data is probably lost (I'd reinitialize just to get my PS4 back).

As an aside, I don't know why this wouldn't be so. The console and both drives would be tied to my account. It shouldn't matter where the save is, just that it has metadata tying it to my account/console. Note I have no technical knowledge of these things; it just seems like it should be possible.

I'm guessing even if I sent it in for depot repair that technicians wouldn't bother with trying to recover save data--they'd just reinstall system software.

I've read some posts suggesting unplugging the unit for 30 minutes or more, at which point the console might try to automatically rebuild the database and/or restore functionality. I'll report back if that works.

At any rate, TIA for the help, even if it's just "you're screwed--reinitialize." Thanks!

8 : Anonymous2021/03/13 19:02 ID: gqtoval

I’m moving to South Korea soon and I was planning on bringing my PS4. I need to know a few things though.

If I access the PlayStation store, will it be the Korean store or US store? (my account is US) If it’s the Korean store, is there a way to connect to the us store so I can get the US games and DLC? If I preorder a US game before I go (RE8) can I download it and the subsequent dlc from korea? Can I download the digital games in my library?

If you have any related information, please tell me. Thank you.

ID: gqtrga9

US accounts are tied to the US store if you want the Korean store you need a Korean account.

Your games will work no matter where you are in the world.

Just bear in mind that games and dlc are region locked so any Korean games you purchase from retailers require Korean DLC purchased from a Korean account

To redeem Korean vouchers and dlc codes you need a Korean account

9 : Anonymous2021/03/13 19:10 ID: gqtps8o

Today I logged into my ps4 using my mobile phone and it said I needed 2sv I did enable 2sv but it did not send me a text message I tried again in a few hours but the same happend and then I changed my password but then that was my biggest mistake now it also logged out my ps4 and I can't log in again what can I do? It is logging me in but it asks for like 2sv and it's not sending


ID: gqts6ga

I don't know for sure, but it might be worth contacting your service provider and ask them why you might not be getting the messages. It's possible someone hacked into your account and set it to send the texts to their phone, but most people doing something like that would have changed the password themselves. So it could be a problem with the phone itself.

10 : Anonymous2021/03/13 19:14 ID: gqtq8c9

I am experiencing input delay while playing online games. I’m getting around 67 Mbps download speed, which is fine, but only around 500 kbps upload speed. I would assume this is also the reason why I am experiencing massive input delay when playing online. I tried resetting my router multiple times, and it works at first, giving me around 4 mbps upload speed and I experience no lag/input delay when playing. However, after a few minutes the lag starts to pick back up again suddenly, and my upload speed is back to being in the kb. Any help or suggestions?

11 : Anonymous2021/03/13 19:27 ID: gqtrpca

Can I use my laptop as a monitor for my PS4 with HDMI? I have Windows 10 and an HP laptop

My internet at home has been off since October because we can't afford to pay it, there are tons of updates on my ps4 including a system update. Because I don't have internet at home I sometimes go to the nearby library to use the internet. I have thought multiple times about bringing my ps4 there to update it, but I don't have anything I could use as a monitor aside from my laptop.

Can I use my windows 10 Laptop as a monitor for my PS4 with an HDMI cable, and if it's possible how do I do it?


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