Q3’21 Tech Support Megathread

1 : Anonymous2021/06/02 02:44 ID: nqbfzc

Hey subs,

We're giving you an opportunity to start reporting some of your AMD-related technical issues right here on /

! Below is a guide that you should follow to make the whole process run smoothly. Post your issues directly into this thread as replies. All other tech support posts will still be removed, per the rules; this is the only exception.

Bad Example (don't do this)

bf1 crashes wtf amd

Good Example (please do this) Summary of Issue

Stuttering on Red Dead Redemption 2 when FreeSync is enabled, tends to occur on lower frame rates. Does not happen when FreeSync is disabled. Appears only on DP but not on HDMI. Does not show on single display.

System Configuration Motherboard: Gigabyte B450 Aorus Pro Wifi CPU: AMD Ryzen 5 3600 PSU: Corsair SF750W 80+ Platinum Display(s) (Make, Model and Type): Viewsonic XG2401 DP (1080p 144Hz FreeSync) Extended Samsung S2240B DP -> Active DVI-D Dongle (1080p 60Hz) System Memory: 32GB Dual Channel 2132 MHz GPU (VBIOS): Powercolor Red Devil RX 5700XT 8GB (VBIOS: OS (Version): Windows 10 x64 (Version: 19041.264) how do I find this? Driver: Radeon Software Adrenalin 2020 Edition 20.5.1 Applications: Red Dead Redemption 2 Vulkan and DirectX 12 Background Apps: Discord, Spotify, Firefox Radeon Software Settings: Instant Replay ON, Anti-Lag ON, Radeon Image Sharpening ON, Enhance Sync ON Steps to Reproduce Enable FreeSync in Radeon Software Set graphic settings to hit lower frame rate (30-50 FPS) Launch game and move around to hit targeted frame rate Observe flickering and general performance drop Attachments and Links

Any logs, dump files, pictures/videos, and/or links of other threads to assist in understanding issue

Remember, folks: AMD reads what we post here, even if they don't comment about it.

Previous Megathreads
2021: Q2 | Q1
2020: Q4 | Q3 | Q2 | Q1
2019: Q4 | Q3 | Q2 | Q1
2018: Dec | Nov | Oct | Sep | Aug | Jul | Jun | May | Apr | Mar | Feb | Jan
2017: Dec | Nov | Oct | Sep | Aug | Jul | Jun | May | Apr | Mar | Feb | Jan
2016: Dec | Nov

Now get to posting!
2 : Anonymous2021/06/02 11:14 ID: h0aufyg

Summary of the issue
Still getting the USB dropouts, mostly in form of consistent crackling of my microphone audio that is connected via a USB audio interface. Playback audio over my speakers is fine though.

Reliable but annoying temporary fix
If I start Cubase (audio sequencer), the problem consistently goes away. That's my reliable go-to fix right now. I thought this might help in identifying the problem and creating a fix. I'm guessing once it is started, Cubase does something in the way of giving audio services priority over other processes, which fixes it.

System configuration
MoBo: Asus TUF Gaming B550M-Plus Wifi
BIOS: 2201 (AGESA V2 PI, but also previously with 2006 and 1804
CPU: Ryzen 5600X
PSU: Corsair RM650X
Memory: 32GB G.Skill Ripjaws Dual Channel 3800 Mhz
GPU: GTX 660
OS: Windwos 10 Pro x64 (Version 19042.985)
Application: Discord, Teams, Zoom etc. but NOT in Cubase or if Cubase is running

Steps to reproduce
Basically just open any of the conference apps like Discord or Zoom. It does seem to only appear once I'm not alone in a conference room (and not if I do a mic check in the Discord settings).

3 : Anonymous2021/06/03 13:38 ID: h0frwml

So, ive been having really bad fps issues with this PC since ive had it, which is about 2 years ago now.

So I decided to run Timespy just to see and damn, the score from my Ryzen 2700x sucks. Compared to most other people using one my score is like, 3000+ points lower. My frames must be a CPU issue, ive changed my GPU with another of the same, didnt fix it, also the ram has been changed.

Ill post my specs below, along with my average frames with games and also a pic of my entire timespy results.

My Specs are as follows.

RTX 2080TI (No overclock - Have tried and doesnt do anything)

Ryzen 2700x (no overclock - Have tried and doesnt do anything)

16GB DDR4 @ 3200mhz

Games installed on a NVME SSD

Playing in 1080p @ 144hz

Average frames are as follows.

Biggest example: - I have been playing Days Gone, with my spec people have been getting frames with an average of 140fps, @ 1080p max settings. With Dips to no less than 100. Im getting an average of 70fps with dips into the low 50's all the time, lowest ive seen is 49fps thus far. Its not like its a stutter to that frame, its @ 49fps until I move away from that area, then when I come back the frames tank again, even then, the highest ive ever seen it go it 90, and thats in the middle of nowhere with nothing on screen. Even with everything happening benchmarks show specs like mine never dropping to 49, hell not even dropping below 100. This should NOT be happening with a PC like this.

Call of Duty: Warzone - Average of 60fps with frequent dips to 52 fps @ 1080p (changing settings from highest to lowest settings does literally nothing).

Call of Duty: Black Ops, Cold War - Average of 60fps with frequent dips to 55 fps @ 1080p (changing settings from highest to lowest settings does very little)

Cyberpunk 2077 - Average of 40fps without raytracing, average of 30 with raytracing @ 1080p (Changing from highest to lowest settings only gives me about 10 more fps).

Horizon: Zero Dawn - Average of 55fps @ 1080p, changing from highest to lowest settings nets me about 20fps giving me an average of 75fps but still dips below 60 in some areas).

DayZ: Standalone - Average of 50fps @ 1080p, changing settings doesnt do anything.

World of Warcraft - Average of 52fps @ 1080p (Changing from highest settings to the lowest settigns nets a huge performance gain, this is the only game that has this effect. Ill sit at about 100fps with everything as low as it can go)

Valorant - Average of 120fps @ 1080p (Changing from highest to lowest settings changed the average to about 140fps, also @ 1080p)

Escape from Tarkov - Average of 50fps @ 1080p with drops to 45fps fairly often (Changing settings does practically nothing)

Ive done everything you can think of to fix my frames.

So, does anyone here have any clue to whats going on, temps are always fine on both the GPU and CPU, so are the clock speeds. So no throttling, ive reinstalled windows countless times, even fresh install with nothing on my pc but drivers and one game to test, ive reset the cmos, clean drivers.

Im at a complete loss.

EDIT: Doesnt seem to let me post a picture for some reason.

My GPU Score (2080ti) was 13,534

My CPU Score (Ryzen 2700x) was 7,438

ID: h0i0e7b

What board do you have? Are you running the latest BIOS updates? Is XMP enabled in BIOS?

4 : Anonymous2021/06/03 17:36 ID: h0gq8gq

My Raedon software doesnt seem to have the record function anymore. The video and streaming tabs are just gone.

ID: h0gqs1c

same here!!! seems like they just turned the functionality off!!

ID: h12vkxh

Same here! I have no idea what happened

39 : Anonymous2021/06/04 16:30 ID: h0l1cqk

Overheating while gaming and shutting down or closing game above 105°C

Motherboard : x570 gaming edge wifi Cpu : 3900x with stock cooler Gpu: gigabyte 3080 gaming oc Ssd : adata 480gb Hdd:2tb Psu: 850w thermal take

Done 1.Bios update 2.windows latest update 3.Cmos cleared 4.Window clean installation 5.Updated chipset driver 6.undervolt to 1.2v

41 : Anonymous2021/06/04 18:06 ID: h0ler4m

Summary of Issue:
PC black screens with audio still
on when gaming (it may or may not restart). Game also feels slowed down but
this has never happened before.
When powering on again and trying to
open Radeon Software it shows a window that reads "no AMD graphics
driver is installed, or the AMD driver is not functioning properly".
So I have to uninstall and install the drivers again.
This has been happening for more
than a year with two different AMD Radeon RX 570 cards (it started happening so
they replaced it, but it keeps happening).
I’ve run stress tests with FurMark
(800*600, Anti-aliasing off) and the computer also black screens at 79º C. I’ve
run stress tests with OCCT for CPU without crashing but reaching ≈83 ºC.
Event Viewer shows a Critical Error on Kernel-Power with an Event ID (41).
I tried both downgrading and upgrading drivers, but it doesn’t help. Windows is
also up to date. I’ve run the command SFC /SCANNOW, it shows some
corrupted files are repaired but still happened.
There’s been periods of months when
I play regularly without this happening. But suddenly it started happening
System Configuration
AMD Ryzen 7 2700 x
(Make, Model and Type):Viewsonic XG2401 DP (1080p 144Hz FreeSync)Extended Samsung S2240B DP -> Active DVI-D Dongle
(1080p 60Hz)System Memory:
x2 8GB PC4-17000 DDR4 SDRAM Corsair
AMD Radeon RX 570 300MHz VBIOS
Version (Version):
Windows 10 PRO Version 20H2Driver:
THPS 1+2, Fortnite, The Witcher 3Background Apps:
Firefox, Discord
Steps to Reproduce
1.- Play game for approximately 5 to 30 minutes./ Run Furmark Test until
it reaches 79ºC
2.- Screen goes black, audio still plays. Fans still run and everything
seems on.
3.-After Restarting or Manually powering off and on open Radeon Software.
4.- Legend appears that says "no AMD graphics driver is installed,
or the AMD driver is not functioning properly"

7 : Anonymous2021/06/05 02:09 ID: h0n3coc

Summary of issue:

Ever since i updated to latest version of radeon software, i been getting Driver Timeout issues. Even when im not doing anything, screen locks up, and my games crash.

Motherboard: msi B450-F Cpu: Ryzen 3600 PsU: EVGA White 500W Display: Sony Bravia TV System Memory: 16GB dual channel 3200 MHz GPU: Radeon RX 550 4GB OS: Windows 10 x64 (Version 19042.985) Driver: Radeon Softwaee Adrenalin 2020 Edition 20.5.2 Applications: Destiny 2 Background Apps: Discord, Opera GX, Wallpaper Engine

8 : Anonymous2021/06/08 02:26 ID: h0zihgh

there were no gpus in my country and I had to get the rx 6900xt, I got it mainly for VR. I made a bad decision? or amd vr drivers support will become way better overtime? or they will always have problems?

9 : Anonymous2021/06/08 23:31 ID: h138nj5

So im not very good with computers, but ive been having this issue where both of my screens will flash black mid game or about a second then comeback. Today, something different happened. The game froze for about 5 seconds before both of the screens went black for about 15 seconds before the game crashed. Then, on my screen an AMD Radeon software message popped up that said "We detected a driver timeout that has occurred on your system." Unfortunately, i do not know how to recreate the occurrence because it seems to be completely random when i play.

10 : Anonymous2021/06/10 09:26 ID: h19e6fg

PBO Curve Optimizer Problems:

I'm trying to get my Curve Optimizer setup for my Ryzen 7 5800x (NZXT Kraken X53 cooler, Asus Crosshair Dark Hero MOBO), and I think I'm doing something wrong with curve optimizer. I've been researching the topic and found through some previous posts/guides a method I thought would work, but my curve optimizer has been bumped up to an ALL Core -30 offset.
This just didn't seem right to me and makes me think I have something wildly off. I have settings enabled in the AMD/Overclocking Menu of my motherboard, with PBO set to advanced, PPT,TDC,EDC limits set to default Ryzen (105W TDP) limits, scalar set to Auto, and Max Boost to 200mhz. So far, it seems "stable", as I've passed several runs of OCCT and Prime 95 single thread (10-20ish minutes each), with an affinity set for my two preferred cores in task manager), as well as multiple stronger multi-core stress tests, and have had no crashes or errors yet.
I'm assuming my 5800x isn't just wildly better than every other chip I've seen post Curve optimizer results for, so does anyone have any idea what may be wrong here? I've also noticed that my Core VID's do not vary (HWINFO64 latest stable release), even when I had only offsets for the preferred cores set, so I am not sure if that matters, or if I am looking for the wrong voltage to be lowered.
Any help would be appreciated, thanks.

ID: h19u3qe

Offset of -30 on several cores isn't unheard of. It might be you just got very consistent quality across all 8 cores.

claimed a similar experience, and my own CPU seems to behave the same. I can run -30 on all 8 cores with +200 boost. How high it actually boosts depends on temperature. Right now it is 17C here so mine is boosting quite well- 5050 effective clock on 2 cores, 5030ish on the remaining 6. Not much stability testing with these settings though- only half an hour of OCT cycling cores every 20 seconds. I usually run it at -20 CO with +150 boost since I see very little performance improvement by going further.

Edit: Cinebench R23 1645 single, 16220 multi. CPUz 691single 7055 multi.

11 : Anonymous2021/06/02 02:59 ID: h09qujq

only certain games crash my whole computer including subnautica and sea of thieves, (both on xbox app). The error code i get in the windows event viewer is "A fatal hardware error has occurred. Reported by component: Processor Core

Error Source: Machine Check Exception

Error Type: Cache Hierarchy Error

Processor APIC ID: 1.

Please help! My specs are ryzen 5 3600, asus dual evo rx 5700, 32gb vengeance ram, and b550i msi gaming edge wifi

ID: h0iussu

My friend had that same error message. Turned out it was his motherboard that was breaking. He had to RMA it to fix it. But I would try first updating bios and seeing if that helps. Also try installing newest chipset drivers.

12 : Anonymous2021/06/02 03:38 ID: h09va8f

RX 5700 XT runs on low core clock speed when VRAM speed is set high

Hi, I've been mining Ethereum for about 3 and a half months, without any real issues regarding to overclocking. Up until now, I was mining at 1900Mhz VRAM clock, and about 1400Mhz Core Clock which gave me nearly the maximum hash rate for my card.

If core clock was set to 1200Mhz there would be a very noticable drop in performance.

Recently I started having a problem where if my I set my VRAM above a certain clock speed (right now it's 1850Mhz), then my core clock speed would go down to about 1200 Mhz, regardless of how much I'm setting it to run at.

Examples:Vram at 1840Mhz:

(clock speed is fine)

Vram at 1850Mhz:

(much lower clock speed)

Another extreme example:

Does anyone know why this happens and how can I fix it? my ideal is to run my gpu at 1900Mhz VRAM and 1400Mhz Core.

I'm using the Sapphire Pulse RX 5700 XT (21.3.1 driver after DDU uninstallation), I also tried 21.4.1 and 21.5.2 but had the same issue.

Thanks for helping

13 : Anonymous2021/06/02 06:49 ID: h0accoz

Hey guys! I noticed that for few days my GPU started to be so hot with the driver 21.4.1. Like i start the computer with the tunning on "Automatic" and the video card goes from 40 to 60 celsius degrees in less than 5 minutes, then the fans are starting at around 1500RPm, temperature goes to 40 again and again up to 60 every 5 minutes. Paranoic or not i don't remember the video card to go like this in 5 minutes. I didn't manage to check temperatures untill few days ago, so i don't know if this is normal or my video card has a problem. I'm using it only on low profile games and office, not minning or high end games.. Should be a problem or normal to go 60 degrees in idle on temps for an XFX Rx570 8GB?

14 : Anonymous2021/06/02 07:02 ID: h0ad8ou

HI, i have the following problem...

In some games my GPU just stays at 10%usage and the core clock never exceeds 500mhz, which results in terrible performance. I just noticed that behaviour after i tried launching FO76... the problem also exists in League of legends

I then tried some other games and they ran just fine, without any hiccups.

I've read about adding the specific game as a tuning profile in the radeon software and adjusting the minimum frequency it should run that game at, which just does not work for those games. :/

I hope you can help me out there. since i don't know what to do..

Maybe some of you also had problems like that and knows a fix.

Heres my Specs:


rx6800 xt (reference card)

32gb 3600mhz cl15

B550 tomahawk

15 : Anonymous2021/06/02 11:39 ID: h0awj3f

Need help !! 3900x Overheating & shutting down after 20-30min of gaming. Temperature before shut down = 107 degree Celsius (checked with msi afterburner)

Updated the bios few days ago for resizable bar.

ID: h0axb5z

Probably not proper mount with cooler, either due forgetting to remove sticker or no thermal paste, either way be carefull with removing cooler that you do not rip out cpu along with.

ID: h0axiij

was working fine before i updated bios for resizable bar

16 : Anonymous2021/06/02 13:39 ID: h0b8wh0

Is the poor performance is destiny 2 fixed yet? The game has been basically unplayable in the past. I'm honestly considering selling my 6900xt card at this point. Does anyone know if they have fixed the issues?

ID: h0bad63

It's still God awful. Blame bungo.

17 : Anonymous2021/06/02 21:12 ID: h0d1ohr

PC cold boots after upgrading to 5800x, trying to boost ram speed to 3600. Specs: MSI x570 Gaming Plus 5800x, RX 570 16 gig of crossair, 16 of rip jaw, I took out the crossair just in case. Both 3600hertz. It's locked at 2144, I tried boosting and it crashes unless I flash my bios. I can't update my bios or cold boot. I'm stuck on what to do. I can get it to launch with 32 gigs, it's just not at 3600 hertz.

18 : Anonymous2021/06/02 21:42 ID: h0d5py2

5800X and 6800XT. As soon as I try to play an intense game (Control) the CPU fans ramp near to max. It doesn't make any sense. The fan profile doesn't ramp up (in BIOS) until 65C but they are going near full blast when Ryzen master is reading 55C on the CPU.

The odd thing is they will not slow back down even after the game is quit (or crashes).

My UPS also beeps a warning sometimes too, which is why I think it might be power related.

I don't get it. The UPS and kill-a-watt both report 350-500watts of power draw, both of which are well below my Corsair AX760s max rating.

GPU temp stays below 80C.

Any ideas on what this could be?

ID: h0itxka

Tried updating your bios?

19 : Anonymous2021/06/03 00:14 ID: h0doln4

NEED HELP So I have a Corsair AIO pump and it’s reading 4500 rpm but temps r going above 70c. I’ve tried taking it off, swapping ports, even shaking the dam thing for bubbles, nothing. It was working less then 24 hours ago so I hv actually no clue what’s going on. I went to move the mount and when I screwed it back on temps are crazy. Please help.

20 : Anonymous2021/06/03 02:44 ID: h0e6o20

My friend updated CPU from Ryzen 2600 to Ryzen 5600x, keeping his Asrock B450 Pro4 motherboard. He did BIOS update successfully and installed new ram (Crucial Ballistix 3600). His problem that he is having is that his audio cuts out randomly. In Discord, he can hear everything still but his voice cuts out. In games like Valorant or League of Legends, his audio that he hears cuts out.

Fixes we have tried:

Update audio drivers via Asrock website Disable other audio drivers in Device Manager Disable C-state in BIOS sfc /scannow Audio Playback Troubleshooting wizard Plugging headphones into different USB and headphone jacks (still persists) Updated NVIDIA drivers, including NVIDIA HD Audio Updated Chipset drivers to 6/2/21 version Perused Event Viewer for any common errors. Nothing seemed to stick out. Changed RAM timings to those recommended by his RAM manufacturer

Possible clues:

USB system tray icon flickers Task manager reveals CPU spiking coinciding with audio cutting sometimes Clock speeds drastically fluctuate from around 3600GHz to 4500GHz
21 : Anonymous2021/06/03 06:53 ID: h0eu69n

6900 XT: Low Score in 3DMark DirectX Raytracing feature test with 21.4.1 drivers!

Computer Type: Desktop

GPU: Asus TUF RX 6900 XT OC (Power Slider: +15%, Max Frequency: 2600 MHZ).

CPU: AMD Ryzen 7 3700X (PBO ON)

Motherboard: Asus Strix B550-F Gaming (WiFi)

BIOS Version: 1804

RAM: 32GB G.Skill Trident Z Neo 3800MHZ CL16 (2x16GB)

PSU: Seasonic FOCUS GX-1000 1000W 80+ GOLD FULLY MODULAR

Operating System & Version: WINDOWS 10 PRO 19043

GPU Drivers: Adrenalin Driver Version: 21.4.1

Description of Original Problem:

With 21.4.1 drivers, I see a very low score in the 3DMark DirectX Raytracing feature test: 27.41 FPS. I see something abnormal in the monitoring logs: the GPU Memory Clock Frequency seems to drop down quite a lot and is very unstable. Only see this kind of behavior in DirectX Raytracing feature test.

The issue is fixed if I roll back to 21.2.3. With 21.2.3 drivers I see 32.18 FPS.

All drivers after 21.2.3 seem to have the problem!

Have any of you seen this issue?

22 : Anonymous2021/06/03 07:28 ID: h0ewmzv

Summary of Issue

Windows 10 takes a long time to load the first time I boot my PC. It doesn't load the taskbar correctly. If I sign out and sign back in, it is ok. Doesn't happen if I restart.

See YouTube link below.

System Configuration

Motherboard: X570 AORUS MASTER (rev. 1.1/1.2) BIOS Version F33j

CPU: AMD Ryzen 9 5950x

PSU: Corsair HX1200

Display(s) (Make, Model and Type): ASUS ROG Swift PG279Q

System Memory: 32GB GSKILL Tridentz 3600Mhz

GPU (VBIOS): XFX Speedster Merc 319 Radeon RX 6900XT

OS (Version): Windows 10 Pro x64 Version 21H1 OS Build 19043.985 Windows Feature Experience Pack 120.2212.2020.0

Driver: Radeon Software Adrenalin 2020 Edition 20.5.2 (27.20.21003.8013) DCH

Applications: Windows 10

Startup application: Bitdefender Total Security Antivirus, Radeon Software, Corsair iCue, Razer Central, GoXLR App, GoXLR Control Panel, GSKILL Trident Lightning Control

Radeon Software Settings: N/A

Steps to Reproduce

Turn on PC first time

Steps taken to fix:

Running on Safe mode is fine, windows load without delay

Disabling start up items, doesn't make a difference

Disabling start up items + antivirus doesn't make a difference

Attachments and Links

YouTube Link:

ID: h0f8onk

Working fine in safe mode sounds like something is off with the way windows is loading explorer.exe or some other system components. Try this to check you windows system files and repair errors found.

ID: h0fa1o2

OK I run the test. All seems to be OK. Here's the result.

Microsoft Windows [Version 10.0.19043.985]

(c) Microsoft Corporation. All rights reserved.

C:Windowssystem32>sfc /verifyonly

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.

Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:Windowssystem32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.

Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:Windowssystem32>Dism /Online /Cleanup-Image /CheckHealth

Deployment Image Servicing and Management tool

Version: 10.0.19041.844

Image Version: 10.0.19043.985

No component store corruption detected.

The operation completed successfully.

C:Windowssystem32>Dism /Online /Cleanup-Image /ScanHealth

Deployment Image Servicing and Management tool

Version: 10.0.19041.844

Image Version: 10.0.19043.985

[==========================100.0%==========================] No component store corruption detected.

The operation completed successfully.

ID: h0fg3fq

I also tried running event viewer to see what error messages are there, it seems that the explorer.exe process is broken.

Log Name: Application

Source: Application Hang

Date: 3/06/2021 6:30:39 PM

Event ID: 1002

Task Category: (101)

Level: Error

Keywords: Classic

User: N/A

Computer: BENDER


The program explorer.exe version 10.0.19041.964 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Process ID: 1460

Start Time: 01d7586bc368d43a

Termination Time: 0

Application Path: C:Windowsexplorer.exe

Report Id: f1825b4c-75c1-4a1d-8e0c-354bad64f4a8

Faulting package full name:

Faulting package-relative application ID:

Hang type: Unknown

Event Xml:

" class="reddit-press-link" target="_blank" rel="noopener">http://schemas.microsoft.com/win/2004/08/events/event">



















ID: h0i0kp2

Tried clean re-installing GPU drivers, to me that sounds more like an issue with another app.

23 : Anonymous2021/06/03 10:10 ID: h0f7dxj

Hi guys, I need a mobo with 3 PCIe 4.0 slots, I came to know that X570 chipset would be a better choice than the B550?
What should I go for?
ASUS ROG Strix X570 E-Gaming, GIGABYTE X570 AORUS PRO WiFi or MSI Meg X570 Unify?
My requirement is best possible NVMe speeds and best performance across 3 GPUs I'll be using.
I got to know X570 has a PCIe 4.0 CPU link compared to the 3.0 on the B550?
Will I be able to get 7.4 Gbps read on the latest NVMes released on any of these? Which one is better? Please reply ASAP. Thanks in advance.

24 : Anonymous2021/06/03 14:01 ID: h0fv3l1

Should GPU utilization spike in Fallout 76? I see people on youtube don't spike. Mine goes from 100% to 25% and everywhere inbetween. RX580

25 : Anonymous2021/06/03 14:42 ID: h0g0zoq

A couple of weeks or so ago I updated my drivers for my GPU using the Radeon desktop app and it looks like they've changed the layout. There used to be a big check for updates button on the main page but that's gone and I can't find the button anywhere. Anyone know where it's been moved to?

26 : Anonymous2021/06/03 15:16 ID: h0g5w0t

Hi guys, so i have recently ordered a RX 6700 XT GPU, and i Know there are some performance boost if i pair it with a ryzen cpu, im Running an i7 8700k at the moment, but is the differencen Really that big ?

ID: h0ir4ea

SAM only gives you about 10% perf in games at most. Some games you wont get any performance at all. So it is up to you if it is worth it. If you think that switching to AMD platform is worth it for the money then do it. I personaly wouldnt throw away money for new mobo and cpu just to get the few extra fps... Totaly up to you 🙂

Tldr: I am running an 6900xt with an 5900x and turning sam off vs on really just gets me 10% more fps at max. Some games not at all.

27 : Anonymous2021/06/03 16:27 ID: h0gg960

Hello guys, I've tried everything for my Thinkpad laptop with 3700u but it looks like I can't play HDR videos over 1080p on my device via Edge/Chrome...I've tried also another browser, but it looks like it didn't work... I have the latest available driver for my graphic card(27.20.21003.8013), but still doesn't work properly, cpu it's at 100% always..What can I do in order to improve my performance? Network it's not a problem, I have 1Gbps wired connection

28 : Anonymous2021/06/03 17:25 ID: h0goi9m

6900xt runs hot in micro ITX case:
I have a 5950x (Corsair H80i V2 cooler on the front intake) and Sapphire 6900xt Nitro+ crammed into my Lian Li TU-150 case (w/ glass side and no vent). 750W Corsair SFX PSU. The M2 add-on card sits JUST ABOVE above the top of the GPU core, making both hotter and reducing airflow. The GPU runs hot. Like 110C for the hot spot temperature in HW monitor in MSFS2020 or Metro Exodus, other tepsvary between mid 70's to mid 80's. There's 2X 120mm vents at the bottom of the case that weren't pulling in much air. I put 2X Noctua NF-A12x15 PWM slim fans under it for intake. The 6900xt practically rests on the fans but temps were a bit better once I maxed out the RPMs. I have one 120mm Noctua exhaust fan. I have been lowering the power of the GPU by 5% to keep the hot spot temps under 105C. Considering getting the metal vented side panel to replace the glass one. Taking the glass panel helps the temps a bit but cant leave it that way with my cats. Should I take more drastic actions to reduce the temps?

This was my first run at a micro ITX build. I was planning on a 5900X and 6800XT to keep temps at bay in the small case but couldn't find stock and ended up with the better and hotter models...

29 : Anonymous2021/06/03 17:27 ID: h0goto0

I'm just gonna link the full post I made and hope that someone from here can help me out, and thank you!

/comments/nri5w6/followup_to_my_previous_post_about_drivers/" class="reddit-press-link" target="_blank" rel="noopener">https://www.reddit.com//comments/nri5w6/followup_to_my_previous_post_about_drivers/

30 : Anonymous2021/06/03 21:59 ID: h0hrnbv

I updated my x570 Tomahawk Wifi to v16 and now Ryzen Master isn't showing the temperature. Anyone else having this issue

ID: h0i024s

Have you tried reinstalling Ryzen Master?

ID: h0ib962

Yep, I tried that already

31 : Anonymous2021/06/04 00:00 ID: h0i6mhm

New to the AMD world, recently replaced my 10 year old i7 with the following System:
CPU: AMD Ryzen 9 3900X
MoBo: ASUS ROG Crosshair VIII Dark Hero X570
Memory: G.SKILL Trident Z Neo (For AMD Ryzen) Series 32GB (2 x 16GB) 288-Pin RGB DDR4 SD (Model: F43600C18D32GTZN
PSU: Seasonic Focus PX-850
SSD: Samsung 980 Pro NVME 1TB M.2 SSD
GPU: Sapphire AMD RX 580 8GB Nitro+
OS: Windows 10 x64 Pro (10.0.19043 Build 19043)

I can't get my memory to run at the specified speed.

I try loading with all settings as auto or optimized defaults and I get1050MHZ which is really weird.I tried some of the built in presets but the machine won't POST in that case.I once managed to get them to run at 2133 but that's still not the correct speed. I realize I might be limited to 3200MHZ cause of my CPU and that's fine, any idea how I getthe memory to run at that speed ?Im having a hard time navigating the settings and I dont wanna break something, I've been attempting for about 2 hours, thanks.EDIT:Tried the following after thinking about it more. Figured out how to switch on DOCP so I tried:DOCP setting for my memory at 3600MHZ which is what the memory is designed for, it failed to POST and puts me back in the BIOS

DOCP setting for my memory at 3200MHZ which gets me successful boot with the memory running at 1500MHZ

DOCP setttins for my memory at 2133MHZ which gets me successful boot with memory running at 1050MHZ

What is going on ?

32 : Anonymous2021/06/04 00:15 ID: h0i8hdg

this is a question so i have 5900 and 6900xt will it increase fps with FidelityFx ? im curious

33 : Anonymous2021/06/04 00:43 ID: h0ic2id

is there a way to bypass being able to record/replay with spotify on? I just had a sick clutch play but cant use the replay feature in amd its so stupid

35 : Anonymous2021/06/04 04:23 ID: h0j27fu

Summary of Issue

Constant USB disconnect/reconnect sounds. Just seems to go on and on and on

System Configuration

Motherboard: MSI B550 Gaming Edge Wifi CPU: Ryzen 5 5600x System Memory: 16GB Neo Tridentz 3600Mhz GPU: AMD Radeon 6900XT (reference) OS: Windows Home 64 bit Drivers: All up to date Problem hardware: Corsair H100i Elite AIO (this flickers when I hear the sound)

I've updated everything that I could think of (bios, chipset, drivers) and even sent in a ticket to see if I could get some help but no luck so far. I installed the beta bios that was released in April that seemed to help a bit but I've noticed that it has been progressively getting worse and worse (more frequent and for longer duration). I installed the newest bios (the official one) and it hasn't helped either. I also uninstalled all RGB software in some hopes to stop the sound but it keeps going.

Anyway, let me know if any additional information is needed but I just want the sound to stop lol. Thanks!

36 : Anonymous2021/06/04 04:57 ID: h0j5kxu

Should my GPU utilization be spiking in Fallout 76? Or is this something to do with the way the gpu utilization monitor samples? I see on youtube no one is spiking even with the same card that I have.

37 : Anonymous2021/06/04 06:42 ID: h0jey2p

Im trying to install the graphics drivers for my 3400G APU on my windows 7 so I can get directx to work but the amd radeon software installer gives error 184 - unsupported operating system (of course) and the auto detecti installer gives error 182 - amd graphics hardware that is not supported with this software installation. Is there any workaround for this?

38 : Anonymous2021/06/04 14:17 ID: h0kixht

Ryzen 7 5800x stopped working after 40min.

Hello guys,

So i have and Gigabyte B450 Aorus M motherboard with an Ryzen 5 2600x in it and resolved to do an upgrade to an Ryzen 7 5800x processor.I also have a 800W PSU and a RTX 2070 and the processor is cooled by and 120mm AIO watercooler.

The new processor arrived, swapped they out, reseted de BIOS, saved new settings and everything was good, runned some games and so on but after 40min approximatedly the computer restarted and didn't posted anymore.I was not playing games anymore at this point, so i thing an overload stuff was not going on.

Before buying the new chip i checked if this old mobo cuported the new chip, updated the BIOS to the last version following all the structions and so on.

The mobo itself has 4 self-check leds that goes thru CPU, RAM, VGA then BOOT and when the system with the new processour cound post anymore it got stuck with the VGA led ON. I thinked, oh man my VGA gone to hell!After thinkering with it a lot, removing memory sticks and the VGA itself, resetting BIOS, removing mobo batteries and so on i switched back to my old processor and voala everything normal again, booted to windows and everyting was running fine.

So i finally opened and RMA and still waiting for it.

But still intrigued by this, what could be wrong?
Its a faulty chip or some incompatibility?
If the mobo cannot support that chip it would not boot for the first time right?
If was an power overload of some sort it would not run games right?
I heard about some sort of "AMD cold boot problem", should it be it? I never had such problem with my old 2600x chip.

Thanks for any help!

40 : Anonymous2021/06/04 17:31 ID: h0l9z2r

Hi Guys,

Not quite a tech support issue, but more looking for advice.

I've got an 1800x in a Crosshair VI Hero. I also have a 1080ti which I'm trying to upgrade to a 3080 as I play on a 120hz 4k HDMI 2.1 monitor (LG OLED).

I know at 4k, you're more GPU restricted, however, I know my 1800x would still somewhat hold back a 3080. I understand that I could put a 3700x or even a 3900x in my mobo and it should work.

Considering that here in Singapore a used 3700x is about $300, and a 3900x is about $600 - what would you do?

I can also get a 5800x + B550 motherboard for about $920 - $1000 too, but from what I understand; I wouldn't really see any benefits in doing that when gaming at 4K.

42 : Anonymous2021/06/04 18:14 ID: h0lfwxe

Hi guys,

I've got a r9 290x lightning. Sometimes during idle and when I'm away from the PC it'll black screen and have no signal to monitor. It requires a restart (by long press power button) to get signal to the monitor. Sometimes however when restarting, the fans spin and I can hear the windows boot sound but no display. I'll force shut down and turn it back on sometimes multiple times until I get a display.

Just today, it did this twice when I was away from the PC and now on the second black screen, it doesn't want to boot up at all. All fans spin as normal and all lights on the system and peripherals light up as normal.

I've read threads that said to adjust voltages and memory speeds but I can't do that as I don't get any display :(.

Things I've tried: Two separate power cables for each 8 pin. Switching PCIE ports Trying the LN2 mode and normal mode Trying 2x8pin and 2x8pin+1x6pin (cables are 8pin and 2+6pin) Reseating ram Changing PSU PCIE ports for the two 8 pin connectors Clear CMOS Clear RTC ram

I'm unable to get a display to check the GPU bios versions/drivers. MOBO is on its latest bios.

Specs: CPU: Fx6300 RAM: 2x8gb Corsair vengeance pro MOBO: Asus crosshair V formula GPU: MSI R9 290x lightning PSU: Cooler master v850 DISPLAY: dell u2417h (connected via HDMI) Windows 10 home (can't check version sorry 🙁 )


FYI: I don't have a second GPU to test or a second system to test the GPU. Sorry 🙁

43 : Anonymous2021/06/04 18:15 ID: h0lg3q4

Summary of Issue

Massive frame drops in Call of duty Warzone. Typically i get around 160 - 200 fps with medium settings in Warzone, some matches now (not all) I've been getting some extreme drops in frames all the way down to 60 - 100. On top of that, it comes with a lot of stuttering and it looks like it is dropping frames. One of these times it switched back to working perfectly mid games. I didn't change anything to make this happen however.

System Configuration

Motherboard: ROG Dark Hero
CPU: AMD Ryzen 5900x
PSU: Corsair RMx 1000
Display(s) (Make, Model and Type):
Dell S2721DGF 27" 1440p 165 hz (displayport)
System Memory: G.Skill Trident Z Neo 32 GB (4 x 8 GB) DDR4-3600 CL16
GPU: Saphire nitro SE 6800xt
Driver: Amd radeon driver version 21.5.2
Applications: Call of duty Modern Warfare Warzone
Background Apps: Discord, Spotify, battle.net, chrome
Radeon Software Settings: Anti-Lag ON, Radeon Image Sharpening ON, Enhance Sync ON

Steps to Reproduce

Unknown, I can't figure out what is triggering it. I can play two games in a row and the first one will be okay and the second could be terrible or i can play all day for 5 hours and take an hour break and come back and the next game could be unbearable. Background apps don't change in any of the results, restarting doesn't seem to work as I've had back to back games have issues with a full computer shutdown between them. Im very lost as to what could be casing it besides maybe the latest driver update as i never had it this bad before i updated. The reason i updated though is my game was crashing and telling me to update my drivers

44 : Anonymous2021/06/04 19:18 ID: h0lp4jw

I know you can delete C:AMD, but what about this folder? It seems to only have the chipset driver installer in it.

45 : Anonymous2021/06/02 22:10 ID: h0d9cwr

Rtx 3080 ti drops in store at Best Buy tomorrow see video below for details


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