12.12 Bugs/Issues Megathread

12.12 Is now live. This post will be updated with known issues with the game or the server as they're discovered.

Please make sure to detail what region you're in if you're experiencing server issues.

Also please make sure to detail what your system specs are for any performance related issues.

As always report any bugs through the BSG Launcher.

Good luck Everyone.

"At this moment, the Escape from Tarkov servers are experiencing an increased load, due to which players may encounter issues while loading the client, accessing the game or loading into a raid. We are aware of these issues and are working to resolve them as fast as we can. Thank you for your understanding."

Potential fix for not being able to update the game

We're getting some reports that clearing out your temp folder via the launcher settings and enabling auto-update has fixed the issue for some people. Worth trying if you can't update/launch the game.

NOTE: reports are somewhat mixed and some people are saying it's working, others are reporting they're still having issues.

1900 12/12 UTC a full game crash for everyone occurred.
Please redirect discussion about that here.

Long Matching Times as PMC or Scav - ** Ongoing**

This is a byproduct of it being wipe day. Only so many instances of a certain map can be ran on each regions servers so maps that are tied to the beginner quests such as Customs are in high demand which means matching times are going to take a bit since a raid must end before a new one can begin.

Scav matching times are the same thing. Only so many players can be in a server at a time and with so many players queueing to scav in wait times are going to be a bit long especially depending on the map.

To improve wait times it's recommend that you set your server selection to Auto in order to open up more servers for you to be able to play on.

Short Scav Raid Times - Ongoing

Players are reporting that when spawning as a player scav the raid timer is extremely short varying from 4 minutes to 45 seconds. No information has been provided to indicate issue is map specific. We've forwarded this along to BSG but please make sure to submit a bug report through the launcher after this issue occurs.

Lighthouse Train Not Leaving On Time - Ongoing

We're seeing many player reports of the train not leaving before the raid time ends. This information has been passed along to BSG but please submit a bug report through the launcher after you experience it due to the ability to send the raid logs when the raid ends.

Not Receiving Authentication Email - Ongoing*

This is a common issue that occurs when a large portion of the player base returns. The issue seems to affect only certain email providers (i.e. Yahoo, hotmail, etc.). We have no word from BSG if this is being looked into but a most likely cause is that BSG can only send so many emails within a certain time frame without triggering an email providers spam protection and causing their email domain to be blacklisted. This post will be updated once we have more information.

!!!!!!!!! CHEMICAL PART 4 IS BUGGED. DOING IT WILL TANK YOUR TRADERS REP REPEATEDLY !!!!!!!

!!!!!!!!! CHEMICAL PART 4 IS BUGGED. DOING IT WILL TANK YOUR TRADERS REP REPEATEDLY !!!!!!!

Anyone else stuck on logging in/getting to the launcher? Unfortunately it's triggering the two-factor authentication code.. and sadly, I'm not receiving the email with my 2FA code (assuming due to servers being so overloaded)... anyone else experiencing this? I even reset my password, email servers are working for password resets... but not for 2FA perhaps?

Edit: After a few friends doing a fresh re-install and successfully getting it, I've also made it to the launcher and able to download.

Anyone having issues with the audio stuttering/freezing at random times ? Never had this issue before until today.

Okay guys im going to kindly ask you to stop trying to connect so that I can connect thank you

Lighthouse performance seems a bit meh tbh, I get high FPS on all maps and Lighthouse feels noticeably worse, sure it will get fixed! Just wanted to let anyone know here if they are having similar issues.

Cant login due to the launcher needing email verification, but then I never get an email, anyone else having this issue? I logged in to the website which also needed email verification and it worked fine.

Spawned into a scav raid on customs with less than 3 min left in raid.

Hard stutter happening, especially when it matters most. When leaving my inventory or the inventory transfer screen when looting bodies, boxes, etc, my screen is freezing and the audio is stuttering. I just had it on woods. Killed a scav and then quiet so I started looting the body. Heard footsteps so I tabbed out of the inventory screen only to have it freeze and stutter. Once it straightened back out I was hurt and a scav was yelling at me. I was able to run away but had to exfil as i was hurt and didn't know how severe the issue was going to continue to be. It also happens on loading screens going in to and out of raids.

My game freezes when I loot and quickly tab out of inventory. It does that stuttering sound and I cant do anything for a solid 3-5 seconds.

Sounds like garbage collection thing.

I cant even get an email with my security code

Exiting inventory will sometimes freeze the game up to several seconds. This shit just got me killed.

Anyone with a yahoo email cannot log into their account via the BSG launcher.

When attempting to receive the email verification code no email is ever received, this is not allowing anyone to log into the game. There is a thread on BSG forums with multiple reports but no action is being take, this is unacceptable.

We need the mods to allow us to change our email as a temporary fix so we can actually log in while this is being fixed.

All attempted fixed have been tried by multiple users with no success:

US

Severe game stuttering. Often when I open my inventory, loot, change menu, or load into my hideout/raid, the game starts stuttering for a few seconds. It's recognizable because the audio also stutters and it always makes the exact same 4 "tones".

After every raid I get an authorization error. It says I'm on an incorrect client or not selected game profile. I played pretty steadily through last wipe and never got any prompt to reauthorize anything after the update

No verification email via bsg launcher, do receive on via website. Cant login launcher and play. Tried all the past fixes and nothing works.

I'm locked out of the launcher because I need to verify with an authentication code that is not sending to my email, but logging into the official eft website and needing to verify has a code in my inbox in seconds.

Spawned in as a scav with the MP-43 double barrel and had no ammo.

Biggest issue I've seen is a...Hang? when leaving your inventory screen sometimes, it can lock up for up to 10 seconds sometimes. and its not every time you enter the screen. would have gotten me killed if not for my duo.

After every PMC run (all have been deaths), my game then errors due to "Authorization error occured" followed by an error stating something about my client profile.

I don't get to see the after action report or heal my PMC.

Just getting a gateway error when trying to open the launcher. I imagine the server room is just in flames right now.

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edit: it's working for me now (around 12:20 pm est)