12.12 Is now live. This post will be updated with known issues with the game or the server as they're discovered.
Please make sure to detail what region you're in if you're experiencing server issues.
Also please make sure to detail what your system specs are for any performance related issues.
As always report any bugs through the BSG Launcher.
Good luck Everyone.
"At this moment, the Escape from Tarkov servers are experiencing an increased load, due to which players may encounter issues while loading the client, accessing the game or loading into a raid. We are aware of these issues and are working to resolve them as fast as we can. Thank you for your understanding."
Potential fix for not being able to update the game
We're getting some reports that clearing out your temp folder via the launcher settings and enabling auto-update has fixed the issue for some people. Worth trying if you can't update/launch the game.
NOTE: reports are somewhat mixed and some people are saying it's working, others are reporting they're still having issues.
1900 12/12 UTC a full game crash for everyone occurred.
Please redirect discussion about that here.
Long Matching Times as PMC or Scav - ** Ongoing**
This is a byproduct of it being wipe day. Only so many instances of a certain map can be ran on each regions servers so maps that are tied to the beginner quests such as Customs are in high demand which means matching times are going to take a bit since a raid must end before a new one can begin.
Scav matching times are the same thing. Only so many players can be in a server at a time and with so many players queueing to scav in wait times are going to be a bit long especially depending on the map.
To improve wait times it's recommend that you set your server selection to Auto in order to open up more servers for you to be able to play on.
Short Scav Raid Times - Ongoing
Players are reporting that when spawning as a player scav the raid timer is extremely short varying from 4 minutes to 45 seconds. No information has been provided to indicate issue is map specific. We've forwarded this along to BSG but please make sure to submit a bug report through the launcher after this issue occurs.
Lighthouse Train Not Leaving On Time - Ongoing
We're seeing many player reports of the train not leaving before the raid time ends. This information has been passed along to BSG but please submit a bug report through the launcher after you experience it due to the ability to send the raid logs when the raid ends.
Not Receiving Authentication Email - Ongoing*
This is a common issue that occurs when a large portion of the player base returns. The issue seems to affect only certain email providers (i.e. Yahoo, hotmail, etc.). We have no word from BSG if this is being looked into but a most likely cause is that BSG can only send so many emails within a certain time frame without triggering an email providers spam protection and causing their email domain to be blacklisted. This post will be updated once we have more information.
!!!!!!!!! CHEMICAL PART 4 IS BUGGED. DOING IT WILL TANK YOUR TRADERS REP REPEATEDLY !!!!!!!
!!!!!!!!! CHEMICAL PART 4 IS BUGGED. DOING IT WILL TANK YOUR TRADERS REP REPEATEDLY !!!!!!!
Anyone else stuck on logging in/getting to the launcher? Unfortunately it's triggering the two-factor authentication code.. and sadly, I'm not receiving the email with my 2FA code (assuming due to servers being so overloaded)... anyone else experiencing this? I even reset my password, email servers are working for password resets... but not for 2FA perhaps?
Edit: After a few friends doing a fresh re-install and successfully getting it, I've also made it to the launcher and able to download.ID: ho9hxze
Same issue. What's interesting is I get the 2 factor from their website every time, but the game seems unable to send 2 factor requests.
edit: To note, people keep saying reinstall and I did that but before it installs fresh it forces login with two-factor, back to same problem lol. Now I have no game install.ID: ho96t04
Yep not getting my verification code either
Anyone having issues with the audio stuttering/freezing at random times ? Never had this issue before until today.ID: hoaz8nl
Yeah, I have it every time I leave a raid, and sometimes when I enter. Every 5 min or so, when I open up my inventory everything freezes for 10 sec and the sound stutters. Happend mid fight as well.....ID: hobgzjusame problem here when exiting inventory. same problem here in the end of raid.
Worst case scenario is it happening when you're in inventory and someone starts shooting at you... you try to close the inventory fast and it just goes trrr-trrrrr-trrrrr...
Okay guys im going to kindly ask you to stop trying to connect so that I can connect thank you
Lighthouse performance seems a bit meh tbh, I get high FPS on all maps and Lighthouse feels noticeably worse, sure it will get fixed! Just wanted to let anyone know here if they are having similar issues.ID: ho9qd21
Every map this update have been bad FPS for me, even Factory is around 30 (usually I get 70-100).
Cant login due to the launcher needing email verification, but then I never get an email, anyone else having this issue? I logged in to the website which also needed email verification and it worked fine.
Spawned into a scav raid on customs with less than 3 min left in raid.
Hard stutter happening, especially when it matters most. When leaving my inventory or the inventory transfer screen when looting bodies, boxes, etc, my screen is freezing and the audio is stuttering. I just had it on woods. Killed a scav and then quiet so I started looting the body. Heard footsteps so I tabbed out of the inventory screen only to have it freeze and stutter. Once it straightened back out I was hurt and a scav was yelling at me. I was able to run away but had to exfil as i was hurt and didn't know how severe the issue was going to continue to be. It also happens on loading screens going in to and out of raids.
My game freezes when I loot and quickly tab out of inventory. It does that stuttering sound and I cant do anything for a solid 3-5 seconds.
Sounds like garbage collection thing.
I cant even get an email with my security codeID: ho9kuqq
Same. Been waiting a few hours now. tried all the steps given on the support forum.
6 hours later: still broken.
After 9 hours, I got a code and got in to the game.ID: hoaoule
No security code email here also. Using Yahoo mail.
Tried everything, reset PW, used VPN, spammed verification sender, nothing.
Verification email comes immediately when using website verification on browser.
Exiting inventory will sometimes freeze the game up to several seconds. This shit just got me killed.
Anyone with a yahoo email cannot log into their account via the BSG launcher.
When attempting to receive the email verification code no email is ever received, this is not allowing anyone to log into the game. There is a thread on BSG forums with multiple reports but no action is being take, this is unacceptable.
We need the mods to allow us to change our email as a temporary fix so we can actually log in while this is being fixed.
All attempted fixed have been tried by multiple users with no success:
Severe game stuttering. Often when I open my inventory, loot, change menu, or load into my hideout/raid, the game starts stuttering for a few seconds. It's recognizable because the audio also stutters and it always makes the exact same 4 "tones".
After every raid I get an authorization error. It says I'm on an incorrect client or not selected game profile. I played pretty steadily through last wipe and never got any prompt to reauthorize anything after the update
No verification email via bsg launcher, do receive on via website. Cant login launcher and play. Tried all the past fixes and nothing works.
I'm locked out of the launcher because I need to verify with an authentication code that is not sending to my email, but logging into the official eft website and needing to verify has a code in my inbox in seconds.
Spawned in as a scav with the MP-43 double barrel and had no ammo.
Biggest issue I've seen is a...Hang? when leaving your inventory screen sometimes, it can lock up for up to 10 seconds sometimes. and its not every time you enter the screen. would have gotten me killed if not for my duo.
After every PMC run (all have been deaths), my game then errors due to "Authorization error occured" followed by an error stating something about my client profile.
I don't get to see the after action report or heal my PMC.
Just getting a gateway error when trying to open the launcher. I imagine the server room is just in flames right now.
edit: it's working for me now (around 12:20 pm est)ID: ho8x3ciStatus code: BadGateway
Error on POST?launcherVersion=184.108.40.2067." class="reddit-press-link" target="_blank" rel="noopener">https://launcher.escapefromtarkov.com/launche ?launcherVersion=220.127.116.117.
Full text assuming everyone is getting the same thing
For those curious, I manually used the current patch in the API request, and it still errored out.
I assume we're going to first need to receive a small update to the launcher, then try to connect, but both are crashing atm.
Edit: It is up now. 7:31 mst.
Edit2: It only worked for a couple seconds lmao.
Same. Pour one out for the network man trying to fix this while we are all hammering on the Authorize buttons like dogs pressing the "TREAT" button.
Yup, they're getting DDOSd by the player base, I have to reign myself in and only try every five minutes.
Getting this error now instead
"Servers temporarily unavailable. Please, try later.
stutter is back. Stutter occurs when closing the inventory on the raid.
Game is hardcore stuttering when leaving the inventory now, often accompanied by stuttering audio
Major stutters on closing inventory. Started with the update out of about 4 raids this new wipe its happened about 4-5 times now.
Opening inventory during raid causes a several second freeze when exiting inventory. The game seems to record your actions and it can cause u to fire your gun or worse
Anyone else get violent game stuttering when leaving the Tab menscreen in game?
Cannot establish server connection. Pleas try again later.
So much odd gunshot clipping audio.
Extreme fps drop for me 🙁
Massive freezes of upwards of 3-4 seconds when exiting or entering the inventory.
Lighthouse freezes, has extremely low frames, and stutters every few steps.
The main bug that I'm experiencing is when closing the menu while in game. Getting some serious stutters/freezing for a solid second or two before I'm back. Hasnt bit me in the ass yet but just a matter of time. Anyone else dealing with this?
My game keeps sounding like its gonna crash then stops after 2 seconds
Getting freezes randomly. Audio also freeze/stutters then
Sound stutters during loading, performance is significantly worse (FPS went down on bigger maps - Woods, Shoreline etc.).
Also, when the hell we will get smooth ADS and weapon movement animations and not this 15fps bullshit ? Makes the game seems like its barely running on my pc, although i am getting constant 100fps (or at least i was until this patch, now its 70fps in woods with terrible weapon animation stutters…)
in settings i cleared the temp folder and enabled auto update and im updating now
After extracting I'm sitting on a black screen while I can hear the raid going on around me
UPDATE: Waiting fixed it. If it's a server issue, I imagine that everyone else is probably fixed now as well. Don't alt+f4 as there's a chance it'll kill your run and you won't get your stuff.